Terms and Conditions for Supplying Contact Information to Careva

By providing your contact information to Careva (ABN: 35 687 910 292), you agree to the following terms and conditions:

1. Consent for Use

By submitting your contact information, you grant Careva the right to use this information for purposes related to:

• Sharing updates about our services, events, and educational resources
• Contacting you in response to your enquiry or registration of interest
• Providing guidance on how Careva may assist you in delivering NDIS supports through our registration

This may include contact via email, phone, or SMS.

2. Use of Personal Information

Careva will use your contact information solely for the purposes outlined above. We will never sell, rent, or lease your personal information to third parties unless:

• We have your written consent, or
• We are required by law to do so (e.g. under the NDIS Quality and Safeguards Commission or other legal obligation)
• For more information, please refer to our Privacy Policy

3. Opt-Out Option

You may opt out of communications from Careva at any time. To do so:

• Click the “unsubscribe” link at the bottom of any email from us
• Email us directly at info@careva.com.au requesting removal
• Contact our team by phone if you prefer to opt out verbally

Once opted out, you will no longer receive marketing or resource emails, but we may still contact you regarding active or ongoing service engagements.

4. Accuracy of Your Information

We aim to keep your contact details and preferences accurate and up to date. If you believe the information we hold is incorrect or incomplete, please contact us as soon as possible at info@careva.com.au
, and we will promptly update our records.

5. Data Security

Careva is committed to protecting your personal information. We take reasonable steps to:

• Prevent unauthorised access, modification, or disclosure
• Store your data securely using encrypted systems
• Limit access to your data to only authorised personnel

We use reputable third-party platforms (e.g., HubSpot, Google Workspace, ShiftCare) to manage communication and data processing under strict confidentiality agreements.

6. Website and Platform Use

By using our website (www.careva.com.au) and submitting forms through it, you:

• Agree not to misuse or interfere with the website’s functionality
• Acknowledge that any information you submit is true and accurate to the best of your knowledge
• Understand that content on the website is for general information only and is subject to change without notice

7. Changes to These Terms

Careva may update or modify these terms and conditions from time to time. Any changes will be published on this page and become effective immediately upon posting.

Your continued use of our services or website after such changes constitutes your acceptance of the revised terms.

8. Contact Us

If you have any questions about these terms and conditions or your personal information, please contact our team:

• 📧 Email: info@careva.com.au
• 🌐 Website: www.careva.com.au

By submitting your contact information to Careva, you confirm that you have read, understood, and agree to these terms and conditions.

Last updated: September 2025