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Independent Support Worker Requirements

Mandatory registration is expanding. From 1 July 2026, SIL and platform providers must be registered, with the 2026-27 Federal Budget confirming this will extend to personal care and daily living supports, rolling out from July 2027 through to end of 2030. Careva gives independent support workers a fully compliant, registered NDIS framework from day one. We handle registration and compliance, so you can focus on supporting participants and building strong relationships.

What You Get:

    • NDIS Registration through our Established Care Business Group Entities
    • Operational systems, compliance, and back-office support to scale sustainably
    • Start or transition with zero upfront fees

Meet Your NDIS Independent Support Worker Requirements, Backed By Careva

Careva helps independent support workers meet NDIS requirements without the admin burden, so you can focus on participants while staying fully compliant.

Designed For:

  • Independent support workers wanting to meet NDIS requirements under a registered provider
  • Sole traders wanting compliance handled so they can focus on participant support
  • Support workers building or expanding their client base with consistent work
  • Workers transitioning from agency or employment roles to independent contracting
  • Small teams or partnerships wanting compliance sorted as they grow
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Built to Help You Meet NDIS Independent Support Worker Requirements, Without the Complexity

Work under a registered structure, without the registration process

Independent Support Workers can deliver services under an established, registered provider structure without holding their own registration. Careva gives you a structured pathway to get there.
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Your independence, protected

You determine how you work, when you work, and who you work with. Careva is not a franchise. We don't dictate your model or take away your identity. Participants remain in control of who supports them, always. We build the infrastructure around you so you can operate with confidence.
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Built by people who have actually done this

Careva is part of Care Business Group, founded in 2016 and now supporting over 2,000 participants nationally across Therapy Care, Assist Disability Services, and Spic N Span. We have navigated NDIS registration, compliance, and scaling from the inside — not as consultants, but as operators. That experience is what we bring to every operator we work with.
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Is Careva Right For Me?

Careva provides the framework, support, and infrastructure to help Independent Support Workers operate and grow within a compliant NDIS environment using our NDIS registration to help you provide services to your participants.

Who Careva Is Built For

  • Independent Support Workers who want to deliver services under an established, registered provider structure, without having to build or hold their own registration.
  • You want more control over your time, workload, and how you deliver care
  • You’re ready to move away from rigid systems or traditional employment models
  • You want to focus on participants, not admin burden and compliance
  • If you are doing meaningful work and need the right structure around you to keep doing it, Careva was built for you.

Who Careva Is Not Built For

  • Careva does not help providers obtain their own NDIS registration. If you are looking to become a registered provider in your own right, the NDIS Commission's registration pathway is the right starting point for you.
  • Careva is also not right for you if you are looking for a traditional employment model with fixed hours and no autonomy, a franchise structure that dictates how you operate, or a quick fix rather than a sustainable long-term operating structure.
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Meet Our Expert Team

Careva is a trusted partner to NDIS providers across Australia. Our team brings deep operational, compliance, and commercial expertise to help providers focus on delivering high-quality care.

Through the Careva network, we support providers with the systems, governance, and back-end infrastructure required to run and grow sustainably, without the burden of managing everything alone.

Speak with the Careva team today and take the next step towards operating with the right structure behind you.
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Andrew Zorzit

Managing Director

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Karlie Scurr

Operations Manager

 

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Samantha Goodall

Contracts and Compliance Manager

 

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Emma Manzi

Onboarding and Relationships Lead

 

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Olina Ou

Complex Care Manager and Registered Nurse

NDIS Quality & Safeguards Representative

 

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Part of the Care Business Group Family

Careva sits alongside Therapy Care, Assist Disability Services, and Spic N Span as part of Care Business Group, founded in 2016.
Therapy Care’s extensive range of services from allied health services, care in the home, group programs, and social support services
Therapy Care HomeCare logo with a teal roof icon and pink 'HomeCare' text.
Therapy Care Home Care’s personalised in-home support, including cleaning and yard maintenance, designed for comfort and independence.
Assist Disability Service's Positive Behaviour Support and Support Coordination offering
Spic N Span's accessible day programs and tailored home care 

FAQs

Careva is an NDIS-focused business builder designed to help purpose-led providers grow smarter and more sustainably. We offer a tiered range of support options for everyone from independent disability support workers to small-medium NDIS providers and those seeking strategic partnerships. As part of the Care Business Group, we draw on proven systems and deep sector experience to make the business of care easier.

At Careva, our work is guided by:

Purpose First, Always: We partner with people who care deeply about participants and their communities.

Clarity Over Chaos: We simplify the complexity of running an NDIS business.

Community is the Strategy: Every system supports real people, not just processes.

Integrity in All Things: Ethical, sustainable business growth is non-negotiable.

Back-End Brilliance: Operational excellence is the foundation for better care.

Empower Through Education: We share our insights so providers can thrive with confidence.

No. Careva is not a registration consultancy and we do not help providers obtain their own registration. What we offer is access to operate under Careva's existing registered provider structure. That is a fundamentally different thing. If you are looking to become a registered provider in your own right, the NDIS Commission's registration pathway is where to start.

Careva is part of Care Business Group. The NDIS registrations under which Careva operators deliver services are held by Therapy Care and Assist Disability Services, both registered Care Business Group entities. Careva manages the contractor relationships, compliance infrastructure, and administration. The registration holders maintain the registrations, process NDIS claims, and handle regulatory compliance.

We offer support tailored to three types of providers:

1. Independent Disability Support Workers (Level 1)

For sole traders or clinicians using another provider’s registration

Access essential admin and NDIS compliance support to work confidently

2. Small-to-Medium NDIS Businesses (Level 2)

Providers with a small team who want to focus on delivering services

Careva takes over back-end operations: HR, rostering, marketing, payroll, compliance, and more

3. Businesses Seeking Strategic Partnerships (Level 3)

Providers ready to scale nationally and partner for growth

Careva offers mentorship, shared systems, and can take an equity stake to create sustainable success

There are no upfront fees to get started. Careva operates on a percentage of NDIS billing, meaning our success is directly tied to yours. Our service fees range from 20% down to 10%, depending on your needs, with reductions available for each successful referral you bring to Careva.

Careva Credits is our referral rewards program. Here's how it works: For every independent contractor (IC) you successfully refer, your proportion of the NDIS Price Guide Fees related to the work you do, lifts by 2.5%. Therefore, by referring four, your proportion of the NDIS Price Guide is 90%. Terms & Conditions do apply. For example, your referrals must be "active".

Mandatory registration is expanding. From 1 July 2026, SIL and platform providers must be registered. The 2026-27 Federal Budget has confirmed that mandatory registration will extend further to cover personal care and daily living supports, rolling out from July 2027 through to end of 2030. Careva gives independent practitioners an immediate pathway to operate under a registered structure without going through that process alone.

You will be onboarded by our Customer Success team, who guide you through all required paperwork and issue your contract. You will then be set up in industry-leading systems with access to best-practice tools and standard operating procedures. Once operating, Careva manages compliance, registration maintenance, invoicing, and payments on your behalf. You focus on your participants.

Unlike other corporate solutions or franchises, Careva is built for the NDIS sector. Our team lives and breathes participant outcomes, compliance, and sustainability. We don’t impose rigid systems — we co-create scalable solutions with each provider.
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